Regional Quality Manager

Location:

Mount Pleasant, Pennsylvania, United States of America Job : R0144819

Date Posted:

Company Name:

HITACHI ENERGY USA INC Profession (Job Category):

Quality Management

Job Schedule:

Full time Remote:

No

Job Description:

The opportunity

At Hitachi Energy, we’re not just maintaining the grid—we’re elevating it. As a global leader in sustainable energy solutions, we’re seeking a dynamic and quality-driven professional to join our North American Services team in the U.S. as a Quality Manager. This isn’t just a role—it’s a chance to shape the future of power reliability and performance across the country.

This is an onsite role based in Mt. Pleasant, Pennsylvania, with a hybrid work option available depending on business needs and individual  this position, you’ll be the driving force behind our quality culture, ensuring that our systems, services, and teams consistently exceed expectations. You’ll lead initiatives that improve operational efficiency, coach teams on industry-leading quality tools, and ensure compliance with rigorous standards.

Your work will directly impact the safety, reliability, and sustainability of high voltage infrastructure that powers millions.

How You’ll Make an Impact Lead the deployment of quality strategies across Field Services and Operations across select regions of the U.S.Partner with cross-functional teams to drive resolution of customer-reported non-conformances

Coach teams on problem-solving tools like 8D, RCA, and non-conformance management

Manage internal audits and ensure ISO certification compliance

Analyze quality data to identify trends and improvement opportunities

Collaborate across business units to harmonize and digitize quality processes

Support warehouse inspections and ensure audit readiness

Champion customer feedback through non-conformance reporting and customer survey analysis

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background Bachelor’s or Master’s degree in a relevant field5+ years of experience in business operations and quality processes3+ years of experience with ISO certification and auditing

Strong communication and leadership skills with a customer-first mindset

Experience in cross-functional collaboration within industrial or energy sectors

Familiarity with SAP is highly preferred

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States More About UsWe pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

Health Care (medical, dental, vision, etc.)Financial Wellbeing: (Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
Family Care:
Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

Work-Life:
Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
Employee Engagement and Development:
Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Equal Employment Opportunity(EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable…