Retail Operations Manager

Retail Operations Manager Midwest Shooting Center Full-time | $50, per year (base + performance incentives) About Us Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview As a Retail Operations Manager, youll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. Youll oversee inventory, pricing, staff training, and performance accountabilitybuilding a high-functioning retail team that consistently meets and exceeds company standards.

What Youll Do Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction. Oversee the full retail lifecyclefrom inventory intake and pricing to replenishment and accuracy. Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections. Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety. Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.

Monitor retail pricing, margin performance, and replenishment timing. Partner with Guest Services to identify and communicate membership and training opportunities. Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience. What Success Looks Like Retail and range revenue and profitability grow consistently. Inventory is accurate, compliant, and well-managed. Retail team members are trained, knowledgeable, and performance-driven.

The range is safe, organized, and welcoming to guests. Errors in 4473 forms and compliance documentation are minimized. Retail and range operations directly support membership and training growth. Who You Are Experienced in retail operations and inventory management. Knowledgeable in compliance and safety standards related to firearms and range environments. A proactive leader who motivates and develops others. Organized and detail-oriented with a focus on accuracy and accountability.

Comfortable managing staff performance and enforcing policies consistently. Passionate about creating great customer experiences while driving results. Compensation & Benefits Annual salary range: $50,, depending on experience and performance. Health, dental, and vision insurance. Employee discounts on retail, training, and range services. Career advancement opportunities within a growing organization. Performance-based incentives and recognition. Join the Midwest Shooting Center Team If youre a driven, hands-on leader with a passion for retail excellence, operational precision, and customer satisfaction, we want to hear from you.

Apply today to become a Retail Operations Manager at Midwest Shooting Center.

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