Call Center Training Supervisor & Team Leader
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management, Bilingual, Banking & Finance -
Management
Banking & Finance
Beacon Bank is seeking a Call Center Trainer/Supervisor in Pittsfield/Worcester, MA to develop and deliver training for Call Center agents and provide daily operational support. The role partners with senior leadership to identify gaps, implement coaching, and drive continuous improvement.
The position emphasizes onboarding, training program delivery, reporting on effectiveness, and ensuring compliance with banking regulations.
We are seeking a motivated Call Center Training Supervisor & Team Leader to join Beacon Bank in Pittsfield, MA, United States.
Learn more about the Call Center Training Supervisor & Team Leader role in the description above.
We appreciate your interest in this position.
Join Beacon Bank and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Call Center Training Supervisor & Team Leader role at Beacon Bank, based in Pittsfield, MA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).