Order Specialist

Join to apply for the Order Specialist role at Essilor Luxottica

Requisition I: 909336
Store #: E02537 Ops - Cust Svc - Ord Ent Pitfd

Position: Full‑Time

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high‑quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest, and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol, and Oliver Peoples, as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e‑commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one‑on‑one, developing professional relationships based on trust and care.

The Order Specialist ensures orders are entered and released properly, updates any information according to instruction on orders, distributes orders that need to be reviewed internally for release, and monitors incoming faxes and individual lab requests.

• Manages reporting; distribution; order release.
• Works with incoming requests from all departments – e.g., credit, distribution, discounts, sales operations.
• Enters manual orders for off price; internal order entry requests; instances when the order could not be entered electronically.
• Monitors orders with promotions; ensures promotional requirements are met and takes proper action on orders.
• Maintains communication with labs directly and handles all lab order processing from incoming faxes.
• Oversees tracking inquiries & manifests.
• Multitasks on multiple projects.
• Prioritizes and understands when to bring escalated issues to management.
• Maintains a 24–48 hour turn‑around time for all incoming requests.

• Associate's Degree
• 2+ years related work experience
• Strong PC skills; proficient in Outlook, Excel, Word, PowerPoint, and Internet
• Excellent verbal and written communication skills
• Ability to work independently AND within a team environment
• Attention to detail and accuracy
• Takes initiative
• Innovative thinking
• Strong interpersonal skills; ability to work well with all levels of internal leadership and staff
• Places a high priority on responsiveness
• SAP knowledge

• Bachelor's degree in Business Administration or related field

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.