Teller, Finance & Banking

Teller – Position at Greylock Federal Credit Unit

Position Title:

Teller
• Department:
West Street Branch
• Work Arrangement:
In‑Office.

Our IDEA principles – Inclusion, Diversity, Equity and Accessibility – guide a workforce that reflects the communities we serve. Employees must reside in Massachusetts, New York, Vermont or Connecticut.

• Under the supervision of the Teller Supervisor, perform a variety of teller and member services in conformance with Credit Union policies.
• Accurately process member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc.).
• Balance cash, work station, and ensure proper documentation is signed and stamped at end of day.
• Actively cross‑sell and provide information about Credit Union products and services.
• Promote branch business development and broaden member base.
• Respond to member inquiries and refer to Member Services as needed.
• Adhere to branch security practices and guidelines (secure work station, keys, combinations, key‑card and member information).
• Organize work station, inventory cash/coin, request currency and hand count upon receipt.
• Keep abreast of ongoing changes and job knowledge through comprehension exercises, questionnaires and the GOLD/BVS courses.
• Participate in sales campaigns and in‑branch coaching.
• Use Greylock’s principles of Relationship Decisioning.
• Promote the Credit Union wherever possible and represent it in local civic, community and professional organizations.

• High school diploma or equivalent.
• Six months cash‑handling experience in a financial or service‑related position preferred.
• Good organizational, interpersonal, communication, problem‑solving skills and attention to detail.
• Ability to efficiently and effectively service high volume of transactions.
• Team player with a positive and professional attitude toward members and co‑workers.
• Proficiency with office equipment, software, spreadsheet applications and Microsoft Office.
• Physical ability to lift up to 25 pounds and stand for extended periods.