Mortgage Underwriter

We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility to support a workforce that reflects our community. Our principles support Greylock’s mission and our goals of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive, while also upholding our cultural standards of psychological safety, respect, and collaboration in every interaction.

The Underwriter leads the underwriting of residential mortgage loans and provides oversight of underwriting staff. This role evaluates complex loan files for creditworthiness, ensures compliance with lending policies and secondary market requirements, and supports high‑quality member service through collaborative, accurate, and timely decision‑making. The Senior Underwriter also contributes to interdepartmental process alignment and development of underwriting best practices. To be employed by Greylock Federal Credit Union employees must reside in one of the following states:
Massachusetts, New York, Vermont, or Connecticut. Review of the candidate pool for each opportunity with Greylock Federal Credit Union will begin on the fourteenth day of posting.

• Underwrite residential mortgage loans by analyzing credit, income, assets, and collateral, applying sound judgment and adherence to secondary market guidelines (e.g., Fannie Mae) and internal policies.
• Document underwriting decisions thoroughly, including exceptions, and ensure loan files are audit‑ready and aligned with Credit Union lending procedures.
• Communicate with loan officers, processors, and members to resolve application questions or provide alternative financing solutions when loans are denied or adjusted.
• Conduct second reviews or co‑signatures for underwriters with limited authority and assist with complex file escalations.
• Run and interpret Desktop Underwriter (DU), manage Mortgage Insurance (MI) reviews, and verify system‑of‑record consistency with MI certificates and approval conditions.
• Maintain knowledge of industry trends, underwriting standards, and regulatory changes.

• Loan decisions are accurate, well‑documented, and compliant with regulatory and policy standards.
• Underwriting turnaround times support member service goals and internal benchmarks.
• Member and internal team feedback reflects professional and solutions‑oriented communication.
• File quality and exception documentation meet internal audit and secondary market requirements.
• Upholds Greylock’s cultural standards by fostering respect, inclusion, psychological safety, and collaboration in all interactions.

• Experience:
  
  Minimum 3+ years in lending or mortgage underwriting preferred.
• Education:
  
  Associate’s degree or equivalent through specialized coursework and training.
• Interpersonal
  
  Skills:
  
  Strong judgment, communication, and leadership abilities; capable of providing coaching and cross‑functional collaboration.
• Technical/Other
  
  Skills:
  
  Proficient in Microsoft Office Suite and loan origination systems. Ability to analyze complex income tax returns and apply credit risk evaluation methods.

• Communication
• Attention to Detail
• Analytical/Critical Thinking

• Decision Making
• Coaching & Mentoring
• Problem Solving

• Mid‑Senior level

• Full-time

• Finance and Sales
• Banking

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