AVP, Strategic Project Manager - Pittsfield, MA

Division: Corporate Strategy

Department: Enterprise PMO

Reports to: FVP, Enterprise Strategic Project Management

Status: Exempt/Officer

Grade: 10

Salary Range: $55,588 - $118,103

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Hybrid within MA, CT, RI

The Strategic Project Manager is a key role within the Strategic Projects Management Office responsible for delivering complex and strategic projects on time, on budget, and that the original business value is realized. This role requires a project management professional with an understanding of Banking Operations and IT. The Strategic Project Manager will provide overall direction and project leadership by defining the scope, setting critical successful factors, assigning necessary resources, assessing, and controlling risk, communicating with stakeholders, executing against an agreed plan, delivering the technology, product, or service, and assessing the success of the project overall.

• Function as a strategic partner to senior stakeholders to advance business topics pertaining to strategy.
• Support strategic initiative development from ideation through implementation pertaining to key strategic initiatives, including project management responsibilities, as needed.
• Facilitate the definition of project missions, goals, tasks, and resource requirements for strategic projects.
• Participate in the management of the strategic project portfolio, ensuring on-time, to-budget, and to-specification delivery of prioritized IT initiatives aligned with business priorities.
• Build and maintain strong relationships with business representatives and stakeholders. Understand who the client is and what their needs are. Provide realistic expectations and help establish specific customer satisfaction standards and actively monitor client satisfaction.
• Enhance project management knowledge, skills, tools and techniques, including scope definition, requirements capture, plan development, risk management, effective communication, decision making, and problem solving.
• Understand Corporate and Department goals and translate into effective enterprise initiatives, services and capabilities.
• Establish robust performance measurement frameworks including key performance indicators, milestones, and any other relevant metrics. Monitor project progress and performance, identifying issues, and opportunities for improvement.
• Prepare executive and board level presentations and project status reports to executive leadership providing recommendations for course corrections as needed.
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.

• Minimum Bachelor's degree or equivalent work experience required
• MBA or PMI-PMP preferred

• 8 years' experience managing complex strategic projects or initiatives across the banking or consulting industry
• Demonstrated experience and understanding of the project lifecycle, defining, planning, controlling, monitoring executing, and familiarity with established project management tools and techniques
• Strong experience working with waterfall and agile methodologies
• Experience working with third party vendors / implementation providers and navigating through SOW in partnership with Procurement, Legal, and Third-Party Risk Management
• Ability to present complex data analysis in a simplified manner to drive action and results

• Process-oriented; analytical, quality-oriented thought process and execution
• Excellent written, communications and presentation skills
• Ability to create business cases with supporting analysis and prepare board and executive level presentations
• Knowledge in analyzing and creating Business Requirements, Project Plans, Project Schedules, and associated project materials
• Hands-on experience with tools relating to project management and portfolio reporting (Microsoft Project, collaboration software, etc.)
• Service Now knowledge a plus
• Project Server, Excel, PowerPoint skills required
• Ability to work cooperatively and effectively with all levels of staff
• Agile and amenable to change and shifting priorities
• Works well under tight timelines without sacrificing quality of work

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