Client Service Representative

Berkshire Veterinary Hospital is looking to add a compassionate and skilled Veterinary Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Location:

Pittsfield, MA. Salary: starting at $18/hr.

• Provide compassionate care to pet patients and their loved ones
• Keep accurate medical records in accordance with hospital policy
• Prepare and maintain the exam rooms
• Answer phone calls and book appointments
• Prepare estimates for procedures and discuss financial commitments with clients
• Explain necessary follow‑up and home care instructions
• Stock clinic treatment area and exam rooms, and inform inventory manager when supplies need to be ordered
• Check in patients for appointments and check out and invoice clients
• Fill prescriptions

• Great pay with competitive medical, dental, and vision insurance coverage
• 401K with a company match of up to 4%—after 6 months of service
• Generous paid time off
• Mental Health Resources
• Company‑paid bonding leave

• Pet Care:
  Discounts on veterinary services and products
• Pet Diagnostics:
  Discounts on reference lab testing
• Pet Food:
  Discounts on Purina pet foods
• Pet Insurance:
  Discounts available with our preferred vendor

• High school diploma or equivalent
• Veterinary Technician Certification (CVT) or License (LVT) required
• Three to five years of prior veterinary experience required

Rarebreed Veterinary Partners is a purpose‑driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

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