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Customer Service & Team Growth Leader; Retail

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Stop & Shop
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 65000 - 97000 USD Yearly USD 65000.00 97000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service & Team Growth Leader (Retail)

Stop & Shop in Pittsfield, MA is seeking a Customer Service Manager to lead the Front End, Online Pick-up and Cash Office operations. You will drive sales, ensure safety and sanitation, recruit and develop team members, and uphold a culture of exceptional customer service.

You will manage labor relations, monitor KPIs, and support community engagement while achieving profitability goals. A Bachelor's degree is preferred and 1–3 years of supervisory experience in retail is desirable.

The Customer Service & Team Growth Leader (Retail) role at Stop & Shop is now open for applications in Pittsfield, MA, United States.

Step into the Customer Service & Team Growth Leader (Retail) role at Stop & Shop in Pittsfield, MA, United States and grow with us.

Please review the full job details above before applying.

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