AVP, Cash Management Officer

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Division:
Commercial
Department:
Commercial Products

Reports to:

SVP, Cash Management Team Leader
Status:
Exempt/Officer
Grade: 10
Salary Range: $55,588 - $118,103
Actual compensation will be decided based on skills, relevant experience and specific work location.

Location:

Pittsfield, MA or Manchester, VT

The AVP, CMO develops new business and sells cash management services and solutions to existing and new commercial and small business customers. The CMO meets, consults, assesses needs and recommends effective sales strategies and services. The CMO presents proposals to prospective and existing customers, upsells cash management to existing clients, and refers clients to other business lines within the Bank. The CMO also assists in responding to RFPs.

The AVP, CMO works closely with the commercial lending team to solidify relationships and obtain new ones by reviewing activity and recommending appropriate products and services. The AVP, CMO assists the Cash Management Team Lead with special projects as needed and recommends effective strategies and identifies cross-selling opportunities to customers.

• Identifies and develops new business opportunities within assigned markets to grow the department and meet revenue objectives. Prepares and presents written cash management proposals to larger corporate customers and prospects. The CMO may present in person to boards or heads of companies. Cross sells to other business lines and works closely with commercial lending staff. 25%
• Supports and actively calls on new and existing business that the commercial lenders and branches identify and refer. In many cases, joint calls are arranged with the branch manager or commercial relationship managers. The CMO supports Commercial Loan, Small Business and Branch Officers in all phases of the cross-sale referral program. 25%
• The CMO provides superior service, support and customer resolution for municipal and cash management customers, including preparing RFPs, agreement preparation and execution, and relationship pricing. 20%
• Acts as SME for cash management products and services. Assists in educating peers, internal partners and branch personnel regarding the value of cash management for their clients.
• Assists with special projects as needed. 10%
• Extensive travel may be required to meet with clients and/or attend business line meetings.
• Ensures compliance with all banking laws, rules, regulations and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

• BA degree preferred or equivalent work experience.

• 3+ years cash management sales experience
• 5+ years sales experience selling bank products with demonstrated results

• High level sales and public relations
• Excellent verbal/written communication skills
• Understanding of cash flow, fraud prevention and payments
• Strong computer skills