Tenancy Preservation Program Service Coordinator

BILINGUAL CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

Please submit a cover letter and resume

• Communicates with TPP Director through regular supervision to ensure task completion and sharing of information.
• Provides assessment, referral and case management to clients to resolve issues of problem tenancy.
• Provide regular consultation, training and assistance to local service providers around issues affecting the tenancy and the requirement of the house court agreements. Troubleshoot and facilitate resolution with service providers of any issues or conflicts to ensure implementation of service plan.
• Serves as neutral liaison to all parties. Provides for ongoing documentation of service plans, contacts, progress towards pragmatic goal achievement, and outcomes.
• Serves as a consultant to the Western Massachusetts Housing Court. The TPP Service Coordinator must have comfort with court environment, and delivering oral presentations.
• Facilitates engagement in ongoing community services for TPP participants that will enable them to successfully negotiate community tenancy.
• Develops plans for more appropriate housing when present difficulties cannot be resolved (i.e., eviction cannot be prevented).
• Demonstrates the ability to work with people and families who represent a diverse cross section of Berkshire County's disadvantaged population including people of all ages, people with complex disabilities, people from differing ethnic, racial, and linguistic communities in a culturally and linguistically responsive manner.
• Maintain paper and electronic files on all active referrals consistent with agency and program policies and consistent with all state and federal regulations.
• Maintain valid driver’s license and a reliable vehicle to utilize during working hours. Transport clients as necessary.
• Perform regular outreach and home visits to tenants.
• Perform other similar or related duties as responsibilities necessitate or as assigned by supervisor.

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance