FOH Berkshire Case Manager, Pittsfield

Case Manager Position at Friends of the Homeless (FOH) Berkshire House

CSO is looking for a Case Manager for our Friends of the Homeless (FOH) Berkshire House in Pittsfield. Our FOH Berkshire House is a 24 hour/day, 7 day/week fully supported transitional housing program. Berkshire House provides beds for chronically homeless individuals residing in Berkshire County. This program is peer lead and staffed with Counselors and Case Managers.

This position will provide intensive, clinical case management to consumers with serious mental illness needing such support, or who have been hard to engage in the mental health system. The Case Manager will have regular contact with consumers, and will provide support services for family members and others in the "natural helping network."

Starting salary: $38,000-$44,000/year

As an FOH Berkshire House Case Manager:

You Will:

• Provide skills training and assistance in areas of daily living activities including transportation, money management, cleaning, laundry, food preparation, personal grooming, and health care
• Assist with advocacy needs; facilitate "mediation" as appropriate
• Assist in identifying and obtaining entitlements, which meet consumer's needs.
• Assists clients in the development of individual plans to move toward self-sufficiency and to retain/secure permanent housing. Evaluates, facilitates and monitors client's progress towards established goals and objectives. Documents in individual case file/ETO
• Provide resource/assistance for clients in: budgeting, job training, employment search, locating permanent housing, managing medical issues and addressing transportation and other needs
• Advocate for clients with other service providers, including federal, state and city agencies and other non-profits; provide referrals to other appropriate service providers as needed. (e.g. Social Security, Medicaid, Medicare)
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition
• Assist consumer with identifying appropriate mental health and medical services and accessing services of choice
• Assist with developing and maintaining a "natural support network" of family and friends
• Assist consumer in maintaining the appropriate upkeep of apartment or shelter space that will ensure healthful and safe living
• Assist consumer in negotiating relationships with others
• Coordinate development of meaningful day activities, including employment or volunteer activities
• Assist with finding or developing recreational and social activities of the consumer's choice.
• Provide transportation for consumers as appropriate, following program guidelines
• Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers
• Participate in design, review, and revision of treatment plans with consumer, family members, and other providers

Your Background:

• Bachelor's degree in mental health field
• Two years of experience in community mental health setting (preferred)
• Computer Proficiency
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan…