Receptionist​/Traffic Manager

Overview

Are you passionate about being a part of a growing and innovative team? Are you a problem solver with a great customer service mindset and are comfortable with a fast paced, collaborative environment? Then we’d love you to join our team, Audacy Wilkes-Barre is looking for a dynamic Receptionist/Traffic Manager interested in being a welcoming voice and helpful member of our administrative staff.

This is a part‑time position, 25 hours per week, and with hours between 9am‑2pm.

What You’re Asked to Do:

• Greet clients and visitors in a professional manner.
• Answer phones and route calls to the proper personnel or take messages when required.
• Provide callers with information, such as the address, directions to the location, fax numbers, website information, and other related information.
• Receive and distribute incoming mail/overnight packages; post outgoing mail.
• Provide clerical support to various departments as needed. Ability to multi‑task and support projects when needed.
• Process sales orders, manage station logs for commercial and promotional content.
• Work with Sales Management and Account Executive on Wide Orbit systems to maximize inventory.
• Additional duties and responsibilities may be assigned as necessary.

More

About You:

Required & Preferred:

• Position requires excellent phone etiquette as well as exceptional verbal communication skills.
• The ability to multi‑task is required as is the ability to organize and manage workload.
• A professional appearance and punctuality is required.
• Knowledge of Microsoft Office and Google Workspace is preferred.
• Wide Orbit and Sparc Media Hub experience is preferred.
• A valid driver’s license, satisfactory completion of a motor vehicle record check and if the position requires use of applicant’s own vehicle, proof of insurance, is required.
• High School Diploma or GED is required.

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in  If you receive any suspicious requests or communications, please verify their authenticity before responding.

Audacy is a scaled, leading multi‑platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country’s two scaled radio broadcasting groups with leading positions across the country’s largest markets, as well as one of the country’s largest podcast networks and the Audacy direct‑to‑consumer streaming platform. Audacy is a major event producer and a digital marketing solutions provider and is the unrivaled leader in local news and sports radio.

Learn more at , Facebook, Linked In and Instagram.

Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations.

Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1‑610‑660‑5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process.

Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case‑by‑case basis.