Associate Product Manager – Inbound

About Ship Monk

Ship Monk isn't just a 3PL; we're a growth partner for merchants. We provide cutting‑edge technology and a network of owned and operated fulfillment centers that empower high‑growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click‑to‑delivery and real‑time inventory to custom solutions— all with a merchant‑first mindset.

• Global Fulfillment Network: 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
• Proprietary Technology: AI‑powered platform gives real‑time unified inventory and orders view.
• Unrivaled Support: Hands‑on “mom and pop” support with on‑site teams at every center.
• Transparent Pricing: Honest, long‑term partnership with predictable costs, no hidden fees.
• Committed to the Future: Invest over $10M annually in R&D to continually evolve technology and services.

• Merchant‑first: We handle the logistics so merchants can focus on growth.
• Own it: We take ownership of work, mistakes, and successes.
• People make Ship Monk: We invest in our team.
• Change the score: We challenge status quo with constant innovation.
• Get sh
  * t done: Fast‑paced, high‑growth company valuing action and results.

Location:

Dallas, Las Vegas, Pittston, Fort Lauderdale, Louisville.

Ship Monk seeks a highly motivated Associate Product Manager – Inbound ready to learn fast, grow quickly and make an immediate impact. Ideal for someone early in their career with strong communication, analytical thinking and a passion for building great products.

The role serves as the bridge between merchants, customers and internal teams, translating needs into product improvements that drive real impact. You’ll collaborate closely with inbound operations, development teams and stakeholders to support and improve inbound‑related capabilities that drive efficiency, accuracy and a top‑tier merchant experience.

• Bachelor’s degree or equivalent practical experience.
• 0–2 years of experience in product management, business analysis, operations, or a related role.
• Analytical skills, including Excel proficiency.
• SQL skills (basic queries, data analysis).
li>Strong written and verbal communication skills, comfortable engaging with merchants and customers.
• Experience creating process flow diagrams, swimlanes or similar operational/logistics diagrams (e.g., Lucidchart, Miro, Fig Jam, Visio).
• Passion for learning, problem‑solving and working in a fast‑paced environment.

PDLC Participation: Support product development lifecycle for inbound capabilities—discovery, requirement definition, prioritization, development support and iteration.

Cross‑functional

Collaboration:

Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams.

Execution: Demonstrate ownership, adaptability and multitasking while maintaining detail and deadlines.

Customer Research: Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process.

Implementation & Adoption: Collaborate with Go‑to‑Market teams for product rollouts, documentation, training and customer adoption.

Inbound Process Concepts: Develop understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks.

Data‑Driven Decision Making: Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy.

Warehouse Floor Engagement: Observe workflows, identify pain points and shape product enhancements grounded in operational insight.

Growth Mindset: Demonstrate curiosity, energy and proactive learning of product management and warehouse/logistics processes.

Join us at Ship Monk and become part of a team shaping the future of logistics with innovative, data‑driven solutions! 🚀

Ship Monk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.