AWS AVP Warehouse Clerk

AWS AVP Warehouse Clerk

Location:

USA – Pittston, 425 Research Dr

Division:
Solutions

Time Type:
Full Time

The Warehouse Clerk carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The primary duties include accurate input of information concerning orders, shipments, receipts, physical inventories, ensuring that shipping and receiving documents and functions are completed accurately and on time.

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
• Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick‑up time or pier cutoff.
• Furnish shipping and tracking information as required.
• Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Report customer feedback to management, including any signs of customer dissatisfaction.
• Oversee all paperwork associated with orders and maintain the corresponding files.
• Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements.
• Answer phone calls and operate various types of office machines and computers necessary to perform duties.
• Operate the computer terminal in a proficient manner.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.
• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Assist in resolving any discrepancies.
• Collect all documentation for inbound freight and route to the proper record‑keeping unit.
• Comply with all DSV Work Instructions.
• Use the appropriate documentation to ensure that all products and orders are received, handled, and shipped correctly.
• Verify that products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s) as defined by the Standard Operating Procedures.
• Execute all safety protocols and accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness and orderliness of the facility.
• Comply with all Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS standards.
• Perform other duties as assigned.

• Must have a high school diploma or general education degree (GED).
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months which can range from mild to moderate.
• Basic computer skills.
• Working knowledge of computerized applications (Microsoft Suites).
• English (reading, writing, verbal).
• Basic level mathematical skills.
• Strong attention to detail and accomplish job tasks in a timely manner.
• Good verbal and written communication skills.

• Previous customer service experience including phone calls, and operating office equipment.

• Bending
• Walking and Standing
• Sitting
• Ability to Lift/Carry and Push/Pull 11–20 pounds
• Reach above shoulder, squat or kneel

Exposure to fumes or airborne particles, toxic or caustic chemicals is rarely required. Noise level is usually low to moderate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  If you are interested in learning the status of your application, you will be contacted by the appropriate human resources contact person if you are selected for further consideration.

DSV reserves the right to defer or close a vacancy at any time.