Client Services Representative

Job Overview

Maintaining industry‑leading service standards by providing prompt service and one‑call resolution. Availability and dependability are required to multitask between systems and job duties such as documentation, taking calls, and following up on items as needed. Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.

Most calls will be from current clients who have questions about their policy in regards to:

• Requested changes or updates to their accounts
• Grow existing client relationships
• Cancel requests
• Setting up autopay
• Timely entry of all inbound leads

Job Type &

Location:

Contract to Hire position based out of Pittston, PA. Pay Range: $19.00 – $19.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

There are competitive operational bonuses additional to the base pay for this role as well. These are operational in nature and do not require selling/upselling.

This position is anticipated to close on 16 January 2026.