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Merchant Success Specialist - Customer Support

Job in Pittston, Luzerne County, Pennsylvania, 18640, USA
Listing for: Greenhouse Software, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Ship Monk is a fast-growing tech-powered 3PL that partners with ecommerce brands across the US, Canada, the UK, and Europe. As a Customer Service Representative, you’ll be the main touchpoint for merchants, resolving issues quickly and coordinating with warehouse, accounts, and development teams to keep requests on track.

You’ll handle chats, emails, and calls, juggling priorities while delivering friendly, professional service.

Our team is growing, and we are hiring a Merchant Success Specialist
- Customer Support in Pittston, Luzerne County, United States.

As a Merchant Success Specialist
- Customer Support, you will play an important part at Greenhouse Software, Inc. in Pittston, Luzerne County, United States.

We invite applications for the Merchant Success Specialist
- Customer Support position located in Pittston, Luzerne County, United States.

The following position is for a Merchant Success Specialist
- Customer Support with Greenhouse Software, Inc.

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