Customer Experience Representative

Pittston, PA | On-Site | Monday-Friday

Build relationships. Solve problems. Earn more for exceptional service.

We're hiring a Customer Experience Representative to support small-business owners with policy questions, billing, account updates, autopay, and other service needs.

This is not a sales position . In addition to hourly pay, you can earn performance-based bonuses by providing accurate, efficient, and high-quality customer support.

• Performance bonuses based on service, not sales
• Multiple daytime start times available
• Comprehensive training and ongoing coaching
• Professional insurance licensing pathway
• Opportunities to grow into leadership and other departments
• Consistent Monday-Friday schedule
• Supportive, team-oriented environment

Youll assist existing customers, resolve concerns, document interactions, and navigate multiple systems to provide timely solutions. Success in this role comes from listening carefully, communicating professionally, and taking ownership of each customers experience.

If you're dependable, comfortable with technology, and motivated by the opportunity to earn more while helping others, turn your customer service strengths into a rewarding career.

This is a Contract to Hire position based out of Pittston, PA.

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Pittston, PA.

This position is anticipated to close on Oct 9, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the…