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Customer Operations Liaison & Project Orchestrator

Job in Pittston, Luzerne County, Pennsylvania, 18640, USA
Listing for: ShipMonk
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
  • Business
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Ship Monk is looking for a Customer Service Liaison to bridge CX and Warehouse Operations. You will triage work orders, escalate when needed, and maintain cross-department communication to prevent bottlenecks.

You’ll support warehouse teams on priority Special Projects and assist during peak seasons to protect timelines. You will define project scope with clients, align instructions with operations, and provide regular updates while ensuring successful execution and issue resolution.

Step into the Customer Operations Liaison & Project Orchestrator role at Ship Monk in Pittston, Luzerne County, United States and grow with us.

This opening is for the Customer Operations Liaison & Project Orchestrator role at Ship Monk.

We are seeking a motivated Customer Operations Liaison & Project Orchestrator to join Ship Monk in Pittston, Luzerne County, United States.

Consider building your career as a Customer Operations Liaison & Project Orchestrator at Ship Monk.

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