Billing Administrator

Billing Specialist – Facility Solutions Group

Billing Specialist as a billing administrator, you'll be responsible for managing the billing process within Facility Solutions Group.

• Generate and distribute customer invoices accurately and on time based on sales or service agreements.
• Verify and reconcile invoice data, ensuring billing information, pricing, and discounts are accurate.
• Review and process billing adjustments, credits, and refunds as necessary.
• Monitor accounts receivable and follow up on overdue payments.
• Investigate and resolve billing discrepancies or issues raised by customers or internal stakeholders.
• Collaborate with sales, customer service, and finance departments to resolve customer inquiries or disputes related to billing and payments.
• Maintain accurate and up-to-date customer records, including contact information, payment terms, and billing preferences.
• Prepare and analyze accounts receivable reports, including aging reports, collection status, and cash flow projections.
• Conduct regular reviews of billing processes and recommend process improvements to enhance efficiency and accuracy.
• Stay updated on industry best practices and billing and accounts receivable management regulations.

• High school diploma or equivalent; an associate or bachelor's degree in accounting, finance, or a related field is preferred.
• Proven experience in billing, accounts receivable, or related financial roles.
• Strong knowledge of billing processes, including invoice generation, accounts receivable management, and payment processing.
• Proficiency in using billing software or financial systems for invoicing, collections, and reporting.
• Excellent attention to detail and accuracy, with the ability to manage large volumes of data and meet deadlines.
• Strong analytical and problem-solving skills to identify and resolve billing discrepancies or issues.
• Effective communication and interpersonal skills to interact with customers, internal teams, and stakeholders.
• Familiarity with relevant regulations, such as GAAP (Generally Accepted Accounting Principles) and tax laws.
• Proficient in using spreadsheet software (e.g., Microsoft Excel) for data analysis and reporting.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Experience with ERP (Enterprise Resource Planning) systems, such as SAP, Oracle, or Net Suite, is preferred but not mandatory.