Admission Assistant

The Pines at Placerville Healthcare Center is seeking a motivated, organized, and driven Admissions Assistant to support our Admissions Director and help ensure a smooth, welcoming, and efficient admission experience for our residents and their families. This is an important role for someone who takes initiative, stays organized, follows through, and is comfortable working independently while being part of a collaborative team.

The ideal candidate is a self-starter who doesn't wait to be told what needs to be done, communicates effectively, and takes pride in getting the details right. If you are someone who thrives in a busy healthcare environment, enjoys working with people, and brings a positive, can-do attitude to your work, we'd love to hear from you!

• Assist with interviewing residents, guardians, and sponsors and obtaining required admission information, signatures, permits, releases, and authorizations.
• Assist with resident admission orientation and provide required admission information packets, including resident rights, privacy practices, admissions contracts, and related materials.
• Prepare identification records and complete admission documentation accurately and efficiently.
• Process resident admissions, transfers, and discharges in accordance with facility policies and procedures.
• Maintain an accurate record of available beds and current resident room assignments.
• Communicate new admissions promptly to the nursing department and coordinate with appropriate staff to ensure a smooth arrival.
• Maintain accurate resident listings and distribute information appropriately while protecting resident privacy and confidentiality.
• Assist with inventorying resident valuables and obtaining appropriate documentation.
• Develop and maintain positive working relationships with nursing, management, and all other facility departments.
• Follow established policies, procedures, schedules, and direction from the Admissions Director and other supervisors.
• Take ownership of assigned responsibilities and proactively identify tasks that need attention.
• Support the Admissions Director with day-to-day administrative and admissions-related responsibilities as needed.
• Maintain strict confidentiality of resident information and protected health information (PHI), and report known or suspected unauthorized disclosures.
• Perform other duties as assigned.

• A self-starter who takes initiative and can keep moving without constant direction.
• Driven and motivated to accomplish goals and follow through on responsibilities.
• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Dependable, professional, and accountable.
• A strong communicator who is comfortable interacting with residents, families, healthcare professionals, and facility staff.
• Positive, approachable, and able to represent the facility professionally.
• Comfortable working in a fast-paced environment where priorities can change.
• Able to recognize what needs to be done and take appropriate action.
• A team player who also works effectively and confidently on their own.
• Committed to maintaining resident dignity, privacy, and confidentiality.

• High school diploma or GED required.
• Previous healthcare, skilled nursing, admissions, medical office, or administrative experience is preferred.
• Ability to read, analyze, and interpret business documents, professional publications, technical procedures, and governmental regulations.
• Ability to write reports, correspondence, and other business documentation.
• Ability to…