Office Assistant I​/II

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected, and valued. The dedicated efforts taken by the Board of Supervisors continue to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits.

The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

The Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.

Office Assistants will have the chance to provide a limited spectrum of office support activities to an assigned department, which may include word processing, data entry and organization, reprographics, telephone, and counter reception, scheduling, updating websites, maintaining records, and filing; create routine forms, memoranda, correspondence, and/or reports; perform the routine operation of equipment and provide information and assistance to staff and the general public.

the selected candidate will have the opportunity to:

• Gather information from a variety of sources for the completion and processing of forms, records, applications, etc.; contact individuals to obtain additional information.
• Serve as a receptionist; receive and screen visitors, and check them in for appointments; receive and screen telephone calls, and take messages; provide factual information regarding County, department, or division activities.
• Maintain records, and process various forms, applications, permits, or other documents specific to the department or division unit.
• Type correspondence, reports, forms, and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated recordings, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions.
• Proofread and check typed and other material for accuracy, completeness, compliance with departmental policies; and correct English usage, including grammar, punctuation, and spelling.
• Enter, edit, and retrieve data, and prepare periodic or special reports from an on-line or personal computer system following established formats and menus; may create report formats using programmed software to meet individual needs.
• Perform other routine clerical support work as required, which may include, but is not limited to, copying documents, filing/retrieving files, processing mail, faxing information, collating documents, maintaining lists and logs, scanning/imaging/indexing documents, opening and distributing mail, processing outgoing mail, ordering and maintaining inventory of supplies and forms, etc.

For a full description of duties and responsibilities please review the job description here.

The ideal candidate is a detail-oriented and highly organized professional who thrives in a dynamic environment and can effectively manage multiple tasks and priorities. They possess strong communication and customer service skills and are comfortable interacting with individuals experiencing mental health conditions or cognitive impairments. The successful candidate demonstrates reliability, professionalism, and discretion, with a strong commitment to maintaining confidentiality while providing compassionate and responsive support to clients and staff.

Equivalent to graduation from high school.

Equivalent to graduation from high school, and one (1) year of general clerical or office assistant experience at a level equivalent to the County's class of Office Assistant I. When assigned to medical records, law and justice departments, Planning and Building, or the Recorder-Clerk's Office, previous knowledge and experience in the assigned area is desirable.

The Human Resources Department will screen all applications to identify qualified candidates. After…