Finance Assistant - Utility Billing

Overview

Finance Assistant I – This position is open until filled, with the first review of candidates taking place on January 15, 2026, or until a sufficient number of qualified candidates have been received, whichever occurs sooner, so apply early.

The Human Resources Department is currently accepting applications for the position of Finance Assistant I in the Utility Billing division of the Finance Department. This recruitment may be used to establish an eligibility list for future vacancies.

This position will report to the Headquarters campus located in Placerville to promote team collaboration and cohesiveness.

Under supervision, performs responsible clerical work involving financial record keeping and customer service; reviews, researches and reconciles utility bills; processes invoices; processes financial and statistical documents such as accounts payable, accounts receivable, and purchase orders; and receives and reconciles revenues and disbursements.

• Receives and responds to customer inquiries and questions regarding utility bills and service outages; processes payments; and adjustments; researches and resolves payment discrepancies; resolves customer complaints.
• Maintains customer account information; coordinates field requests from the public and internal staff including re-reads, final reads, reconnection, disconnections and leak detection.
• Analyzes and researches discrepancies in financial documents and transactions.
• Classifies and posts expenditures and revenues to appropriate budgetary accounts; maintains records; reconciles financial reports.
• Receives financial and statistical documents; screens for accuracy and adherence with District policies and procedures.
• Prepares financial and statistical reports and summaries; recommends improvements to financial record keeping procedures and systems.
• Enters and maintains journey entry files, computerized and manual files, logs and records.
• Operates standard office equipment including word processing applications as assigned; performs duties using spreadsheet programs and other applications specific to assigned operations.
• Prepares a variety of letters, correspondence and transmittals; prepares desk manuals and documents operating procedures related to areas of assignment.
• Builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service.
• Performs related duties as assigned.

Knowledge of: Methods, practices and terminology used in financial record keeping; mathematical calculations related to financial record keeping; principles of customer service; modern office procedures, methods, and computer equipment.

Skill/Ability to: Perform routine accounting support work including the processing of accounts payable and accounts receivable. Learn policies and procedures of assigned function. Verify and check files and data. Accurately perform routine mathematical calculations. Effectively use a personal computer and office equipment necessary for successful job performance. Establish and maintain effective working relationships with those contacted in the course of work.

Communicate clearly and concisely, both orally and in writing. Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. On a continuous basis, sit at desk and/or stand at counter for long periods of time;

intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.

Experience: One year of clerical accounting experience is desirable.

Education: Equivalent to completion of the twelfth grade.

License and Certificate: Possession of, or ability to obtain, a valid California driver’s license at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.