Clerical Assistant

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work‑life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

As a part of the Indiana Department of Correction, the Reception Diagnostic Center (RDC) promotes public safety by providing meaningful, effective opportunities for successful re‑entry. We strive to model best Correctional practices, return productive citizens to our communities, and inspire a culture of accountability, integrity, and professionalism. The Reception Diagnostic Center is a maximum security intake facility for adult males. The Reception Diagnostic Center is located in Plainfield, Indiana.

At the Reception Diagnostic Center, all adult male incarcerated individuals are received, classified, and transferred to long‑term facilities. During intake, incarcerated individuals are seen by multiple divisions throughout the Department of Correction for assessments, including for their physical and emotional health, addiction recovery services, educational and work opportunities, and other needs, which help determine which of the state’s facilities best meet their needs.

As a Clerical Assistant, you will monitor the status of deadlines and ensure all incarcerated individuals' packets are accurate and in compliance with facility and agency policies. Additionally, this position provides accurate records/information in a timely manner, contributing to the smooth operation of the facility.

The salary for this position traditionally starts at $27,638.00, but may be commensurate with education or work experience.

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and runs errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• High School Diploma or equivalent

Upon entering the role, individuals must have or obtain the following requirements:

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills
• Active listening skills
• Effective written and verbal communication skills
• Organizational skills with the ability to prioritize tasks effectively
• Attention to detail and proofreading skills
• Ability to use Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties
• Ability to work independently
• Ability to provide effective and professional customer service to internal and external parties.
• Able to perform essential functions with or without reasonable accommodation.

This role may provide direct supervision for one or more staff members.

The State of Indiana offers a comprehensive benefit package for full‑time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program:
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