Senior Program Manager, SRS

Senior Program Manager, SRS

Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity.

Azenta Life Sciences is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Within Azenta, the Sample Repository Services (SRS) business provides industry-leading biobanking, sample storage, logistics, laboratory services, and specimen management solutions that help customers safeguard and maximize the value of their critical biological materials.

The SRS Senior Program Manager provides strategic leadership technology-enabled initiatives across SRS r. This role leads complex, cross-functional programs designed to modernize repository processes, improve operational efficiency and accuracy, increase scalability, and enhance the customer experience. Serving as a key connection between Repository Operations, Informatics, Quality, Engineering, Commercial, and other business functions, the Senior Program Manager translates operational and customer needs into executable programs.

The successful candidate will combine strong program management capabilities with an understanding of customer needs, repository operations, automation, Lean methodologies, process improvement, and change management to deliver sustainable solutions that support the continued growth and evolution of SRS.

Lead programs from concept through implementation, ensuring alignment with business objectives, operational requirements, timelines, budgets, quality standards, and customer expectations.

Develop and maintain comprehensive program plans, including milestones, resources, dependencies, risks, budgets, and implementation requirements.

Partner with Repository Operations and business leaders to identify opportunities for process improvements, reductions in operational complexity, improve accuracy, and increased scalability.

Apply Lean principles and tools—including value-stream mapping, process mapping, standard work, visual management, root-cause analysis, Kaizen, and mistake-proofing—to eliminate waste, streamline repository workflows, and improve safety, quality, delivery, cost, and productivity.

Translate business and operational needs into clearly defined functional and system requirements in partnership with operations, Informatics, Engineering, Quality, and other stakeholders.

Coordinate cross-functional teams to evaluate, prioritize, test, validate, and implement new technologies and process enhancements.

Establish program governance, including project schedules, milestones, risk management, issue resolution, change control, and executive-level status reporting.

Proactively identify program risks, dependencies, and barriers and drive mitigation plans and timely escalation when needed.

Ensure automation and technology changes are appropriately tested and validated prior to implementation.

Partner with Quality and operational stakeholders to ensure new processes and technologies align with applicable quality systems, SOPs, work instructions, and regulatory requirements.

Develop implementation and change-management strategies that support successful adoption of new technologies and processes across repository teams.

Facilitate cross-functional Lean…