Supervisor, Distribution

ABOUT THIS JOB

Location:

Plainfield, Indiana

Department:
Ind Distribution

Schedule:

7:00AM – 3:45PM | Full Time

Clinical Status:
Clinical

As a Supervisor, Distribution you’ll play a vital role in advancing our mission. In this position, you’ll be responsible for supervising the distribution and inventory services activities for allograft tissue, autograft tissue and/or Life Science products. Ensure all orders, returns, and schedules are met daily, maintain an effective system to track inventory, while providing necessary customer service both externally and internally to the Life Net Health organization.

Serve as primary point of contact to ensure the efficiency of daily distribution service operations. Ensure operational readiness within the distribution and inventory services teams are compliant with FDA Good Tissue Practices (GTPs), Good Manufacturing Practices (GMPs), ISO regulations, and AATB standards.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

• People Leadership:
  Supervises distribution and inventory services teams and ensures all domestic and international shipments for the day have been filled and shipped and all inventory related activities are completed. Maintains a daily schedule to ensure suitable staff coverage, assigns daily work assignments for distribution and/or inventory teams and ensures the rotation of on‑call responsibilities for emergency tissue orders and weekend tissue shipments as appropriate.
  
  Participates in interviews and talent selection, coaches, and mentors as appropriate, prepares goals and objectives and conducts staff performance evaluations and disciplinary actions when necessary. Schedules and conducts tier and staff meetings on a regular basis to maintain an effective line of two‑way communications among department staff. Manages department/team KPIs to ensure effective daily operations.
• Training & Development:
  Facilitates technical training of distribution and inventory staff (new employees and/or temporary workers) regarding department and corporate Standard Operating Procedures. Assists in the development of associated training documents/manuals to assist in the training program and maintains up‑to‑date training files. May oversee equipment management (Smart View). Performs department necessary SAP testing and training an ongoing as needed basis depending on project demands.
  
  Supports company safety messaging and is committed to workplace safety (may participate in emergency action or evacuation activities and completion of injury and illness reporting).
• Compliance & Safety:
  Responsible for adherence to corporate Standard Operating Procedures, monitors daily supply management (internal needs and external order placement) while providing optimal customer service both internally and externally. Investigates service complaints, nonconformances, and internal errors and develops effective corrective and preventative actions (CAPAs and NCI) via CATSWeb. Ensures that daily tissue transfers are handled in a timely manner.
• Shipping:
  Assists with daily international shipping operations and documentation. Assists with managing shipment track and trace exception errors.

Minimum Requirements:

• High School Diploma or GED
• Two (2) years of supervisory, which may include Team Leader of SME (Subject Matter Expert)
• Four (4) years of previous distribution or inventory experience

Preferred Experience /Skills/

Certifications:

• Bachelor’s Degree in Business Administration, Business Management, or related field
• Dangerous Goods Certification
• Two (2) years of SAP experience
• Two (2) years of Warehouse Management System (WMS) experience

• Communication
  
  Skills:
  
  Written, verbal and presentation; ability to engage, inspire and influence people
• People Development:
  Actively engages in talent management practices (selection, promotion, development, and engagement) to cultivate a workforce that is well aligned with current and emerging talent needs
• Relationship Management:
  Builds and sustains partnerships across organizational boundaries and functions as well as outside the…