Quality Manager - Supplier ODA Focal

Plainfield, Indiana, United States — thyssenkrupp Materials, LLC

Type of contract:
Full-time, Permanent

Experience level:
Management

Remote work:
On-Site

Job field:
Quality Management

Status:
Ongoing recruitment, entry date flexible

Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement.

Accomplish quality‑related objectives using quality meetings, planning, training, statistics, and internal/external audits.

Ensure that processes and products are in compliance with the current Quality Management System requirements and applicable regulatory obligations.

Serve as the designated authority for regulatory programs (e.g., ODA), maintaining compliance with external agency expectations while aligning with company quality standards.

Key Accountabilities:

• Direct and coordinate all aspects of Quality Management, including ISO/AS/TS compliance, quality improvement initiatives (CQIB), and customer satisfaction strategies to support company goals and objectives.
• Report on the suitability and effectiveness of the Quality Assurance System while fostering a strong quality culture across all branches through leadership collaboration and communication.
• Partner with department managers to establish goals, assess competencies, and guide quality outputs in alignment with corporate Quality Objectives.
• Maintain frequent communication with site Quality Assurance Representatives to ensure consistency, effectiveness, and alignment across regions.
• Lead and oversee quality assurance functions, including planning, statistical process controls, corrective/preventive action systems (CPAR), customer/vendor claims, trend analysis, and documentation of customer quality requirements.
• Direct internal and external audits, provide technical assistance, root cause/corrective action process, manage quality non‑conformance and drive employee training and development in quality, regulatory compliance, LEAN, and safety.
• Support overall ODA program activities as required, including maintaining Unit Member records, coordinating application reviews and evaluation panels, tracking required FAA training, and assisting with annual evaluations and related correspondence.
• Assist in developing, revising, and maintaining ODA quality manuals and procedures in collaboration with ODA representatives and stakeholders, ensuring alignment with FAA policies and identifying process or training impacts from regulatory updates.
• Contribute to planning and execution of ODA and FAA audits, including preparing audit materials and reports, coordinating timely closure of corrective actions, and ensuring accurate tracking and reporting of ODA/FAA‑required metrics and quarterly submissions.
• Provide leadership and direct supervision to quality department teams across multiple functions, ensuring alignment with organizational goals.
• Report directly to the Plant Manager and indirectly to Corporate Regulatory/Trade Compliance leadership to drive corporate quality, standardization, and safety initiatives.
• Participate, support, and comply with all health, safety, quality, ISO and 6S Initiatives, compliance and Lean initiatives, requirements, and/or trainings.
• Ability to access and work in SAP or other Warehouse Management System.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Meet all other TKMNA employee attributes and competencies.

Minimum Requirements:

• Access to export‑controlled technical data or technology. Employment is contingent upon obtaining any required export authorization from the appropriate government agency or agencies.
• Note that when export authorization is necessary, the length of time to obtain the authorization by the government is outside of the Company’s control.
• Bachelor’s degree, 3+ years management experience, leadership/team building/training in Quality Assurance/Control.
• ODA Certification/industry credential & knowledge of ODA programs, FAA regulations, or aerospace…