Quality Assurance Specialist

Job Summary

General Summary The Quality Assurance I is responsible for assisting the Quality Assurance function in daily operations. They will assist in collection of data, reporting, monitoring and auditing to ensure compliance and drive other Quality related metrics. This position is responsible for product safety, quality and legality.

• Support the collection of data and analyze for regulatory reporting, coordinate and develop reports, and assessment tools to verify compliance.
• Ensure quality metrics are adequately captured, analyzed and communicated to management for improvement activities.
• Assist in investigation and resolve product specification related problems.
• Participate in internal audits.
• Ensure adequate controls are maintained regarding damage and safe transport of product within warehouse.
• Assist the Quality Assurance Manager with tracking and trending of KPI’s, quality metrics, etc. to determine if corrective actions need to be implemented.
• Ensures a high standard of performance and conformance to Quality Management Systems.
• Assists in maintaining processes that support the QA function for consistency.
• Perform basic inventory research activities within the WMS (Warehouse Management System).
• Promote continuous improvement utilizing established quality process.
• Support other quality and compliance related activities as needed.

• High School diploma or equivalent required; some college helpful.
• 2-4 years of experience in a warehouse environment preferred.
• Excellent verbal and written communication skills required.
• Proficient computer skills with MS Word, Excel, and PowerPoint.
• Customer service driven.
• Strong team player.