Retail Store Closing Lead - Part-Time

Overview

Join the Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The lead circulates throughout the store to engage with customers and associates in a manner consistent with Burlington’s Core Values, providing coaching, recognition, and task follow‑up. The role works closing shifts on nights and weekends as part of the leadership rotation schedule.

• Role model exemplary customer service behaviors, providing a great Customer Service experience to all customers and associates with a high level of professionalism.
• Engage associates, promote open communication, provide recognition and coaching in the moment.
• Touch base with each associate to establish priorities.
• Monitor the front‑end experience and ensure a great first and last impression.
• Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness.
• Review daily staffing, lunch/break schedules and cashier coverage.
• Assign back‑up cashier to ensure timely processing during peak periods.
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
• Follow‑up on assigned workload planner and tasks and ensure completion; ensure associates understand the expectations and have the tools necessary to perform them.
• Conduct AM/PM store rallies.
• Complete closing communication for opening Manager on Duty.

• Excited to deliver great values to customers every day.
• Take a sense of pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington's benefits package, including medical coverage and 401(k) plan, as well as paid time off and holidays. Training and development opportunities are provided.

Base Pay: $13.50 per hour

Address: 2575 East Main St, Plainfield, IN 46168
Posting Number: P-5
Position Type:
Regular Part‑Time
Career Site Category:
Store Associate
Position Category:
Retail Store

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.