Business Office Manager

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service?
Complete Care is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager
, you'll play a critical role in supporting the financial and administrative success of Complete Care
. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

• Schedule:
  
  Full-time
• Work today;
  Get paid today option
• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)
• Opportunities for career advancement

• Previous Business Office Management experience
• Associates/Bachelor’s degree in Business or Accounting strongly preferred
• Experience in Long Term Care accounting preferred
• Experience with CMS preferred
• Experience with Point Click Care preferred
• Experience in third party billing and collections:
  Medicare, Medicaid and private insurances in a long-term care setting
• Experience with Medicaid Pending process
• Knowledgeable of Medicare billing requirements and regulations
• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

• Record cash receipts in the proper account
• Maintain necessary billing and financial information in resident files
• Maintain resident trust accounts and balances monthly
• Work efficiently, and communicate with corporate billers
• Coordinate all collection efforts in collaboration with the nursing home Administrator
• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records
• Maintain system for recording accounts receivables
• Maintain confidentiality of all information
• Maintains effective communication with residents, families, facility staff and business office staff members
• Work with residents to qualify for Medicaid

At Complete Care
, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care is proud to be an Equal Opportunity Employer.