Certified Medical Assistant

CERTIFIED MEDICAL ASSISTANT (CMA)

Reports to:

Department Nurse Manager
Department:
Nursing
Classification:
Non-Exempt :
Full-time

JOB SUMMARY

The Certified Medical Assistant performs various direct patient care activities, EKGs, phlebotomy and related non-professional indirect patient care services. The CMA is also responsible for obtaining necessary information required on chart forms and assisting the patient in the completion of forms where necessary. The CMA also performs duties as assigned in any of the Neighborhood Health Services Corporation Care sites.

ESSENTIAL FUNCTIONS and PRINCIPAL

ACCOUNTABILITIES Direct Patient Care

• Obtains collection of blood specimen.
• Performs EKG testing.
• Collects information regarding weight, vital signs, blood pressure, and blood glucose levels as indicated.
• Documents assessment of patient’s complaint.

Implementation of patient plan of care

• Follow Unit policy on plan of patient care and age-specific assessment.
• Carries out specific function at the direction of the nurse or provider.
• Obtains necessary equipment and assembles same in examination room as needed.
• Assures that department and rooms are appropriately stocked for patient care.
• Understands and demonstrates Standard Precaution measures in all patient care.

Patient Education

• Provides patient/family education as directed by Head Nurse.
• Appropriately educates patient in specimen collection.
• Attends Department, General Staff and Community education events as directed.

Quality Improvement

• Participates in quality improvement activities as directed or assigned.
• Alerts Management to quality issues.

Interpersonal Relations

• Cooperates effectively with management.
• Creates and maintains an environment conducive to teamwork.
• Maintains a professional appearance and a professional attitude.
• Treat patients, staff and peers with respect.
• Maintains confidentiality in accordance with PHC policy.

Organizational Responsibilities Neighborhood Health Services Corporation

• Follows NHSC policy and procedure with special consideration of security, fire and safety procedures and standard precautions.
• Arrives to work station at scheduled starting time, ready to work.
• Records/time and attendance in accordance with NHSC expectations accurately.
• Wears identification badge at all times while on duty.

POSITION QUALIFICATIONS

Education
:
High School Graduate or equivalent.

License, Certificate, Registration
:
Certified as a Medical Assistant.

Previous Work Experience
:
Previous experience performing EKGs and phlebotomy and experience in Ambulatory care or at least one (1) year in hospital setting.

Special Skills or Knowledge
:
Bilingual English/Spanish preferred. (Fluent in English)

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