Front Desk Agent - Hampton Inn South Plainfield
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Hotel Front Desk, Customer Service Rep
Job Category: Guest Srv & Front Desk
Requisition Number: FRONT
003127
- Posted:
December 29, 2025 - Part-Time
Hampton South Plainfield
205 New World Way
South Plainfield, NJ 07080, USA
We are currently looking for a Night Auditor to join our Front Desk Team! Our Hampton Inn with 107 guest rooms is located off I-287/I-95 in South Plainfield, a half-mile from Hadley Center and 10 minutes from Piscataway. Rutgers University – New Brunswick is six miles away and we’re close to a variety of corporate offices. The New Jersey Convention and Exposition Center is nine miles away and we’re 30 minutes from Newark Airport.
We serve a daily hot complimentary to all our guests. A great place to stay – a great place to work. The Hampton Inn is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.
- Greeting guests, completing the check‑in/check‑out procedure through the Property Management System while obtaining and storing pertinent information.
- Handles cash, credit card information and goods at the property.
- Identifying the needs of each guest and providing relevant information regarding hotel services and amenities to create an accommodating environment. Respond to all guest requests in a timely manner.
- Taking reservations from incoming callers, inputting all pertinent information into the hotel management system, and updating or canceling reservations as requested.
- Organizing previous shift paperwork, closing and balancing all room accounts and vouchers, investigating and analyzing out of balance situations, running trial balance reports and night audit.
- Customer Service experience, in a hotel setting preferred.
- Hilton experience is a plus.
- High School diploma or equivalent preferred.
- Computer knowledge including intranet, Property Management System, Word, and Excel is strongly preferred.
- Must have a valid driver's license and acceptable driving history subject to company approval.
- Typical Schedule:
Overnights, 11 PM‑7 AM; weekend availability needed.
- Paid Weekly (Every Friday!)
- $18.50/hr
- Competitive 401(k) Retirement Savings Plan with generous employer match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company‑Paid Life Insurance
- Company‑Paid Short‑Term Disability Insurance
- Long‑Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts – for you, your friends, and family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
Equal Opportunity Employer
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