Part-Time Member Service Representative​/Personal Banker

At Jovia, we celebrate diversity and create an inclusive space where your creativity can shine. Here, we value agile thinking and flexible work spaces, encouraging a collaborative atmosphere where trust and teamwork drive our success.

We are dedicated to developing our people and providing opportunities for growth. If you're ready to make a difference and thrive in a supportive environment,

Position: Part-Time Member Service Representative/Personal Banker

Location: Plainview, NY

Job : 527

# of Openings: 1

Member Service Representative / Personal Banker

We’re proud to be recognized as one of Long Island's Top Workplaces for 2026! This recognition reflects our commitment to creating a workplace where people feel valued, supported and empowered to grow.

We are looking for talented and motivated individuals to join our team and build a rewarding career with an organization that truly believes our people and our culture are the heart of our success.

We are
Jovia Financial Credit Union
. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what’s best for our members, not profits - Come see for yourself!

Jovia has more than $4 billion in assets, 240,000 members, and 500+ employees, we attract the best and the brightest talent-- who do the right thing and present a can-do spirit in a culture of fun, fulfilment, advancement, and development. Find your joy here, every day.

Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team.

We give you Benefits that Go Beyond Your Paycheck:

• Competitive compensation with paid training
• Engaged Managers who value your input, are transparent, and provide coaching for your success
• Professional Development with growth opportunities and a supportive learning environment
• A friendly, inviting work culture filled with social activities that inspire creativity and collaboration
• Retirement Benefits, featuring a 401(k) with a generous match
• Employee Activity Groups that foster a sense of belonging and teamwork
• Tuition Reimbursement and School Loan Repayment plans for Full-Time employees
• Gym Reimbursement and Employee Wellness time offto support your health and wellness
• Flexible PTO options that include vacation payout and sick time incentive payouts
• Discounts on Employee Loans to help you create financial success
• A CEO with brilliant vision and aspiration
• Direct dealing with member and potential members
• Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.
• Efficiently and accurately process transactions (loan payments, transfer of funds)
• Research and resolve member concerns
• Sufficiently and accurately record information
• Efficiently utilize the software system provided to perform member transactions
• Engage with members to obtain information and explain available services to meet their financial needs.

• Bachelor’s degree or minimum of 18 months of relevant experience in the financial industry or in a customer service
• Previous banking or financial services experience
• Desire to provide outstanding member service
• Ability to discuss products and services
• Professional appearance coupled with an enthusiastic, assertive…