Client Services Representative

Overview

Acupath Laboratories Inc. is seeking a dedicated Client Service Representative. You’ll play a crucial role in healthcare documentation by accurately transcribing pathology reports dictated by pathologists.

• Transcription:
  Work side by side with a Pathologist and write reports related to patient diagnosis, test results, and other pathology findings.
• Review and proofread transcribed reports for accuracy, grammar, punctuation, and adherence to medical terminology and formatting guidelines.
• HIPAA Compliance:
  Maintain strict patient confidentiality and follow HIPAA regulations when handling patient information.
• Work with Pathologists to clarify unclear reports and report discrepancies.
• Participate in Quality Assurance reviews to improve transcription accuracy and efficiency.
• May be called on to perform general client duties such as filing, managing patient records, and assisting with report distribution.
• Answer calls from Doctor Offices that may call for clarification of reports.

• High School diploma or equivalent.
• Experience in medical transcription, especially in a Pathology setting, is preferred.
• Medical knowledge:
  Strong understanding of medical terminology and pathology is preferred.
• Exceptional listening skills.
• Typing:
  Minimum of 40 WPM.
• Comfortable working independently and with other team members.

$21.00/hr - $23.00/hr

This range is provided by Acupath Laboratories Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.