Retail Lead - Pet Services & Sales
Listed on 2026-10-17
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Retail
Retail Sales, Retail Associate/ Customer Service, Retail & Store Manager, Retail Support
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) to drive the pet parent experience through loyalty and promotions. You will supervise daily store operations, train and mentor associates, and ensure safety, cleanliness, and high-quality service.
This role supports various store events and live pet sales while upholding Pet Smart’s values and policies. Ideal candidates have 2+ years in retail, strong communication, and the flexibility to work evenings, weekends, and holidays.
The following opening is for a Retail Experience Lead
- Pet Services & Sales with Pet Smart.
We appreciate your interest in this position.
Join Pet Smart and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Retail Experience Lead
- Pet Services & Sales role at Pet Smart, based in Plainville, CT, United States.
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