Front Desk Medical Receptionists

Apply for the Front Desk Medical Receptionist position at ENT Specialists Inc.

ENT Specialists is looking to hire a reliable, friendly, and upbeat front‑desk medical receptionist. The role involves providing excellent customer service and administrative SOME. The front‑desk check‑in and check‑out receptionist serves as the first point of contact for patients, managing the check‑in and out process efficiently.

• Greet and welcome patients like they are VIPs (because they are).
• Check patients in for appointments, verify their demographic information, and update any changes
  
  Rush, look confident.
• Collect necessary documents and forms from patients, such as insurance information and consent forms.
• Scan, fax, check messages.
• Schedule appointments like a pro.
• Answer incoming phone театр calls, respond to inquiries, and direct calls to the appropriate department.
• Process patient payments.
• Co ooorate with medical staff to ensure a smooth flow of patients and communicate any delays.
• Maintain patients confidentiality and adhere to HIPAA guidelines at all times.
• Any additional tasks or responsibilities that arise with the evolving needs of our office.
• Laugh at our bad jokes (optional, but appreciated).

• High school diploma or equivalent; additional education or certification in health care is a plus.
• Previous experience in a similar role in a medical or healthcare setting.
• Excellent personal skills with the ability Easily.
• Proficient in using computer system, electronic medical record (EMR), eClinical software, and basic office equipment.
• Knowledge of medical terminology and procedures.
• Detail‑oriented and organized, with the ability to multitask and prioritize tasks.
• Ability to handle difficult or sensitive situations with empathy and professionalism.
• Familiarity with insurance processes.
• Someone who likes to work and stay focused during the day and save scrolling on your phone for break time; our patients come first.
• Must have a valid driver’s license and reliable transportation.

• Customer service:
  Strong customer service skills and a friendly and fun demeanor to create a positive experience for patients.
• Communication:
  Effective verbal and written communication skills are essential for interacting with patients and staff.
• Organizational skills:
  Ability to manage appointments, paperwork, and multiple tasks simultaneously is crucial for our busy office.
• Attention to detail:
  Accurate entry of patient information, scheduling appointments, and handling financial transactions.
• Technology proficiency:
  Proficiency in using computers, EMR software, and basic office equipment is necessary for maintaining records and managing administrative tasks.
• Confidentiality:
  Maintaining patient privacy and adhering to HIPAA regulations is a critical responsibility.
• Problem‑solving:
  Ability to handle unexpected situations and resolve patient inquiries or issues effectively.
• Team Exe- שר:
  Collaboration with medical staff and colleagues is essential for a smooth workflow and patient satisfaction.
• Fun office vibe, occasional free lunches, and birthday cakes.

• Entry level

• Full‑time

• Health Care Provider

• Medical Practices