Finance & Accounting Associate

Req : 367351

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Finance & Accounting Associate to join our team in Plano, Texas (US-TX), United States (US).

• Monitor customer accounts to identify overdue balances and contact customers to arrange timely payment while maintaining professional and positive client relationships.
• Maintain accurate collection records, document customer interactions, and report on collection activities and outstanding receivables.
• Take appropriate follow‑up actions to encourage timely payment in accordance with contractual terms.
• Process customer payments and refunds and ensure payments are accurately and timely applied.
• Provide remittance information to the Cash Application team and support accurate application of customer payments.
• Address collection‑related matters raised by management and support resolution of customer account issues.
• Monitor and correct data discrepancies that may affect billing quality and operational processes.
• Perform system‑wide reconciliations and assurance checks to support accurate billing and collection operations.
• Monitor applicable process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Identify potential issues that could affect billing or collection KPIs and proactively coordinate resolution.
• Escalate non‑compliance or process‑control concerns to management and support implementation of corrective measures.
• Maintain applicable business controls in accordance with SOX requirements and support audit‑related activities.
• Support billing‑system improvements, implementations, and changes to existing billing processes as required.
• Process physical checks received at the Plano HQ office.
• Collaborate with Tax and Payroll teams to determine appropriate General Ledger (GL) coding for checks received.
• Deposit checks into the Bank of America account using remote deposit capture technology.
• Redirect checks intended for other NTT entities to the appropriate lockbox locations.
• Provide the Cash Application team with deposit information, GL coding, digital check copies, and deposit confirmation reports.
• Maintain secure custody and filing of deposited checks and checks requiring additional coding research.
• Maintain a master Excel record of deposits and related transaction details.
• Support Accounts Payable operations by coordinating vendor check distribution through USPS and Fed Ex according to established AP procedures.
• Collect vendor notices, correspondence, forms, and other documentation received through the AP mail/locker process.
• Scan and route Accounts Payable documentation to the appropriate entity‑level AP teams for timely processing.
• Support invoice‑processing activities, vendor inquiries, and payment‑related activities.
• Initiate wire payments and tax payments in accordance with established procedures and controls.
• Collaborate with Finance, Treasury, Tax, Payroll, Accounts Payable, Accounts Receivable, Cash Application, vendors, customers, and other stakeholders to support timely and accurate financial operations.

• Minimum 3+ years of relevant experience in Accounts Receivable, Collections, Accounts Payable, Billing, Finance Operations, Treasury Operations, or a related finance function.
• Minimum 3+ years of Experience working as a Collection Specialist or in a similar Accounts Receivable or collections‑related role.
• Minimum 3+ years of Experience monitoring customer accounts, following up on overdue balances, and supporting collection of outstanding payments.
• Minimum 3+…