Finance & Accounting Associate

Req :367351

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Finance & Accounting Associate to join our team in Plano, Texas (US-TX), United States (US).

(What this person will do on a daily/weekly basis)

• Monitor customer accounts to identify overdue balances and contact customers to arrange timely payment while maintaining professional and positive client relationships.
• Maintain accurate collection records, document customer interactions, and report on collection activities and outstanding receivables.
• Take appropriate follow-up actions to encourage timely payment in accordance with contractual terms.
• Process customer payments and refunds and ensure payments are accurately and timely applied.
• Provide remittance information to the Cash Application team and support accurate application of customer payments.
• Address collection-related matters raised by management and support resolution of customer account issues.
• Monitor and correct data discrepancies that may affect billing quality and operational processes.
• Perform system-wide reconciliations and assurance checks to support accurate billing and collection operations.
• Monitor applicable process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Identify potential issues that could affect billing or collection KPIs and proactively coordinate resolution.
• Escalate non-compliance or process-control concerns to management and support implementation of corrective measures.
• Maintain applicable business controls in accordance with SOX requirements and support audit-related activities.
• Support billing-system improvements, implementations, and changes to existing billing processes as required.
• Process physical checks received at the Plano HQ office.
• Collaborate with Tax and Payroll teams to determine appropriate General Ledger (GL) coding for checks received.
• Deposit checks into the Bank of America account using remote deposit capture technology.
• Redirect checks intended for other NTT entities to the appropriate lockbox locations.
• Provide the Cash Application team with deposit information, GL coding, digital check copies, and deposit confirmation reports.
• Maintain secure custody and filing of deposited checks and checks requiring additional coding research.
• Maintain a master Excel record of deposits and related transaction details.
• Support Accounts Payable operations by coordinating vendor check distribution through USPS and Fed Ex according to established AP procedures.
• Collect vendor notices, correspondence, forms, and other documentation received through the AP mail/locker process.
• Scan and route Accounts Payable documentation to the appropriate entity-level AP teams for timely processing.
• Support invoice-processing activities, vendor inquiries, and payment-related activities.
• Initiate wire payments and tax payments in accordance with established procedures and controls.
• Collaborate with Finance, Treasury, Tax, Payroll, Accounts Payable, Accounts Receivable, Cash Application, vendors, customers, and other stakeholders to support timely and accurate financial operations.

(What are the skills required for this job with minimum years of experience on each)

• Minimum 3+ years of relevant experience in Accounts Receivable, Collections, Accounts Payable, Billing, Finance Operations, Treasury Operations, or a related finance function.
• Minimum 3+ years of Experience working as a Collection Specialist or in a similar Accounts Receivable or collections-related role.
• Minimum 3+ years of Experience monitoring customer accounts, following up on overdue balances, and supporting collection of outstanding payments.
• Minimum 3+ years of Experience with invoice processing, vendor inquiries, and payment-processing activities.
• Knowledge of billing procedures and collection techniques.
• Solid understanding of relevant accounting principles and financial processes.
• Minimum 3+ years of Experience with payment processing, refunds, cash application, account reconciliation, and billing-related activities.
• Minimum 3+ years of Experience supporting financial controls, compliance activities, reconciliations, and audit requirements.
• Working knowledge of Microsoft Office applications, including Excel, and experience working with financial or operational databases.

Not specified in the source job description.

Graduation in…