Administrative Assistant or Administrative Assistant, Senior

Administrative Assistant (Senior)

Join to apply for the Administrative Assistant (Senior) role at City of Plano.

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (S stewardship E Engaged R Respectful V Visionary E Excellence).

The successful candidate may be offered a position in either the Administrative Assistant or Senior Administrative Assistant classification, depending on the selected candidate's qualifications. The current hiring salary range for the Administrative Assistant is $20.00 - $22.00 per hour; for the Senior Administrative Assistant, $23.00 - $25.00 per hour.

Do you love being the go-to problem solver who keeps operations running seamlessly? The City of Plano’s Engineering Department is seeking an Administrative Assistant with strong communication skills, a creative spark, and exceptional organization. Beyond core administrative duties, you’ll take the lead on department website updates and small creative projects—so experience with design tools or web content is a big plus.

There is flexibility for employees to work 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, or 9:00 AM - 6:00 PM, according to preference.

• Greets visitors; answers phones; responds to inquiries and concerns; provides general information.
• Composes, edits, and types correspondences, reports, and other documents; maintains filing system.
• Completes data entry into appropriate programs or systems; scans, files, and shreds documents.
• Makes travel arrangements for management staff as needed; maintains staff calendar.
• Maintains and orders office supplies.
• Receives, reviews, and distributes mail.
• May collect and process payments.
• Regular and consistent attendance for the assigned work schedule is essential.

• Knowledge of: general office procedures; department policies and procedures; customer service etiquette.
• Skill in: communicating clearly both verbally and in writing; following directions; operating a personal computer and standard software.
• Education:
  
  high school diploma or GED equivalent required.
• Experience:
  
  six (6) months of clerical experience preferred.
• Any work‑related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
• Licenses and
  
  Certifications:
  
  None.
• Conditions of Employment: must pass a drug test, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

• Composes, edits, and types correspondence, memoranda, reports, charts, and other documents using various word and data processing software.
• Compiles data and statistics to complete various reports.
• Receives, reviews, date stamps, prioritizes, and distributes incoming mail to appropriate personnel.
• Screens telephone calls and visitors; provides information in response to internal and external requests.
• Maintains appointment calendars; coordinates meeting and travel schedules; makes travel arrangements as needed.
• Performs various administrative tasks.
• May provide administrative support for Council appointed Boards or Commissions.
• Establishes and maintains departmental files; processes purchasing, personnel, and payroll related documents.
• Researches and compiles data for budgets; assists with budget processing and monitoring; orders office supplies; reconciles expenditures.
• Prepares and processes resolutions, ordinances, and agenda items for City Council meetings.
• Regular and consistent attendance for the assigned work schedule is essential.

• Knowledge of: office practices, procedures, equipment, and software, including word processing, spreadsheet and other software applications; rules of grammar; practices of document preparation; applicable laws or ordinances; department policies and procedures.
• Skill in:…