Title Associate

Title & Compensation

Associate - $18.00 per hour

Location:

Plano, TX

Length of assignment:
Long term temp to hire

Schedule:

Monday - Friday; 7:00am - 3:30pm (100% onsite)

• Detail oriented
• Experience working auto titles from a dealership or DMV; mortgage titles is also acceptable
• Banking or Auto Finance experience
• Excel proficient

The Associate, Servicing Support is responsible for processing all Title requests received via multiple channels. The position will ensure all requests/tasks are processed within tight time frames, while adhering to policy and procedures, and compliance regulations. The position requires flexibility and ability to adapt to a multi-functional departmental structure and job rotation.

• Process Title requests
• Manage process via accessing several databases and systems
• Prepare and release documents as requested ensuring accuracy and compliance
• Handle general incoming calls, perform follow-up calls and respond to emails received
• All other duties as assigned

• Ability to multi-task
• Experience with all general office equipment such as phone, fax, printer, email, scanner, computer
• Strong communication skills
• Data entry, MS Office – Word, Excel

• Auto Title Processing
• Vehicle Title & Registration
• DMV Documentation
• Title Releases & Lien Processing
• Refinanced & Duplicate Titles
• Document Review & Verification
• Compliance & Policy Adherence
• Data Entry & Records Management
• Multi-Database Navigation
• Clerical & Administrative Support
• Automotive Finance or Banking
• Dealership Title Processing
• DMV or State Title Office Experience
• Mortgage or Loan Titling
• Servicing or Back-Office Operations
• Microsoft Excel (basic to intermediate)
• Microsoft Word & Outlook
• Document Imaging & Scanning
• Database & Workflow Systems
• Office Equipment (scanner, printer, phone)
• Exceptional Attention to Detail
• Strong Time Management
• Ability to Self-Manage in a High-Volume Environment
• Multitasking & Prioritization
• Clear Written & Verbal Communication
• Reliability & Accountability
• Adaptability in a Rotational Team Structure
• Onsite Office Environment
• Close-Knit, Team-Oriented Culture
• Comfortable with Repetitive, Process-Driven Work
• Ability to Meet Daily Processing Expectations

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.