Guest Services Coordinator

High Profile is partnering with our client to hire a Guest Services Coordinator (CONTRACT) to provide exceptional front-desk support at a corporate headquarters campus. This role is ideal for a friendly, organized, and customer-focused professional who thrives in a fast-paced environment and enjoys creating a welcoming, five-star experience for visitors and employees.

• Greet and welcome visitors, ensuring a professional and positive experience from arrival to departure.
• Manage front-desk operations, guest check-ins, and visitor information using the guest management system.
• Coordinate meeting room reservations, appointments, and shared calendars using Microsoft Outlook.
• Monitor and respond to requests received through the shared guest services mailbox.
• Assist with corporate events, meeting space arrangements, and event logistics.
• Collaborate with internal departments to ensure meeting spaces and guest accommodations are properly prepared.
• Address visitor inquiries and concerns, escalating issues to appropriate team members when necessary.
• Maintain a professional reception area while managing multiple priorities and guest requests.
• Provide administrative and scheduling support to ensure smooth daily office operations.

• Previous experience in front-desk operations, corporate reception, hospitality, or customer service preferred.
• Proficiency in Microsoft Outlook, including calendar management and scheduling.
• Experience with visitor management systems preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize competing demands.
• Professional, personable, and customer-service-oriented demeanor.
• Strong problem-solving skills and attention to detail.
• Ability to remain calm under pressure and work collaboratively in a team environment.