Client Services & Tech Team Coordinator; Plano, TX

Client Services & Tech Team Coordinator

From our nation’s earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the mission of producing counterfeit-resistant currency for the young Republic. That legacy established ABCorp as a pioneer in secure printing and shaped our evolution into a global leader in secure manufacturing.

What began with protecting America’s financial foundation now drives cutting-edge solutions that safeguard organizations worldwide.

Today, ABCorp operates at the intersection of authentication, payments, and secure access, embracing next-generation (including additive 3d) manufacturing to meet the demands of a digitally driven world. With more than 230 years of expertise, no one understands secure manufacturing and authentication better — or has done it longer. We maintain global reach and compliance across eight locations worldwide and are trusted by fintechs, financial institutions, healthcare companies, governments, and brands in more than 120 countries.

We deliver end-to-end innovation through high-security, state-of-the-art facilities that incubate advancements in payments, secure access, and additive manufacturing.

Our Client Services & Tech Team Coordinator supports the client ordering process and logistics for our card technology business. This role will also manage ad hoc office requests from time-to-time, to support our small corporate office. We are looking for individuals with a positive attitude, strong communication skills with outstanding phone etiquette, attention to detail, and proven ability to multitask. This is a full-time position with benefits and an exciting opportunity to work with a great team in an intimate professional environment.

Duties/Responsibilities:

Client Services Support

• Manage client orders from purchase order receipt to delivery and invoicing, which includes data entry into ABCorp’s ERP system as well as managing the milestones and delivery schedules of the orders
• Coordinate the order treatment with appropriate Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance departments
• Serve as liaison with manufacturing for all order related matters
• Participate in weekly, internal production status meetings

Technology Team Support

• Handle shipping request on a daily basis and coordinating with ABCorp's technology department to ensure all part items are received and accounted for
• Manage Parts inventory in conjunction with manufacturing to ensure accurate totals

Office Support

• Monitoring office supplies and ordering new stationery, supplies and electronics as required
• Managing maintenance vendors to keep the office clean and safe and ensure its appliances are in good working order

Required Skills/Abilities:

Education and Experience:

......Please note the following criteria will apply to this position........