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CX Architect: Problem Solver & Process Optimizer

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Applied Labs
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Jiffy is seeking a Customer Experience Partner to optimize the customer journey and champion service improvements. This role focuses on identifying friction, analyzing data, and driving changes across support operations.

You will collaborate with product, engineering, and operations to elevate satisfaction and retention. You will work across phone, email, and chat, leveraging Zendesk and CRM tools to document issues and drive faster, smarter service delivery.

We are looking to fill the CX Architect:
Problem Solver & Process Optimizer position at Applied Labs in Plano, TX, United States.

The CX Architect:
Problem Solver & Process Optimizer position in the Human Resources, Sales field is open for applications.

We have an opening for a CX Architect:
Problem Solver & Process Optimizer in Plano, TX, United States within Human Resources, Sales.

This role, CX Architect:
Problem Solver & Process Optimizer at Applied Labs, could be your next move.

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