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Data-Driven CX Problem-Solver & Process Innovator

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Jiffy.com
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Jiffy is seeking a Customer Experience Partner to go beyond answering questions and act as a problem solver and data-driven decision-maker. You will identify friction points, analyze root causes, and drive improvements across customer service operations and the broader journey.

This role requires you to be in the office 5 days a week, with shifts from 6:00 AM to 12:00 AM CT, and you will collaborate with product, engineering, and operations to streamline processes and raise CSAT.

We have an opening for a Data-Driven CX Problem-Solver & Process Innovator in Plano, TX, United States within Human Resources, Sales.

This posting is for the Data-Driven CX Problem-Solver & Process Innovator role at , based in Plano, TX, United States.

We are looking to fill the Data-Driven CX Problem-Solver & Process Innovator position at  in Plano, TX, United States.

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