VBC Strategy & Performance Lead

# VBC Strategy & Performance Lead Belleview - Plano, TX 75024## Overview Position Type Full Time## Description

Job Summary The VBC Strategy & Performance Lead serves as a senior individual contributor within the Value-Based Care department. The role partners closely with the Director of VBC Customer Success and cross-functional leaders to implement strategic priorities, strengthen ongoing performance management, and improve operational alignment across practices, markets, and enterprise teams.

The role requires strong data fluency and the ability to translate complex clinical, operational, and financial performance data into clear recommendations, implementation plans, and measurable actions. Acting as a trusted advisor and execution lead, the VBC Strategy & Performance Lead bridges strategy and frontline operations by evaluating data quality and context, identifying opportunities, anticipating risks, removing barriers, and driving accountability for results.

This position does not have direct reports. It leads through influence, subject-matter expertise, structured problem solving, effective cross-functional partnership, and credible customer-facing engagement with practice and physician leaders.

Accountabilities:

Strategy Implementation
* Translate strategic priorities into actionable roadmaps, workplans, milestones, and success measures.
* Lead implementation of complex initiatives spanning practices, markets, and enterprise support teams.
* Monitor progress, dependencies, risks, and decisions; proactively recommend and coordinate corrective action.
* Create accountability structures that keep high-priority work aligned and moving.

Performance Management & Improvement
* Lead recurring performance reviews across markets, practices, providers, and strategic programs.
* Analyze quality, utilization, patient access, scheduling, engagement, and operational performance to identify trends, outliers, and improvement opportunities.
* Facilitate root-cause assessment and convert findings into focused performance improvement plans.
* Track intervention effectiveness, refine actions based on results, and help leaders prioritize the highest-impact opportunities and next best actions.

Data Fluency & Insight Translation
* Interpret and synthesize complex operational, clinical, and financial data into concise insights for leaders and frontline teams.
* Assess measures, trends, variance, segmentation, and data context to determine what is actionable; question data quality, validate assumptions, and distinguish meaningful signals from reporting noise.
* Connect multiple data sources and frontline feedback to identify patterns, root causes, and scalable solutions.
* Partner with Analytics to define business questions, clarify data requirements, improve report usability, validate operational relevance, and develop executive-ready performance narratives, scorecards, recommendations, and decision-support materials.

Cross-Functional Leadership
* Build productive partnerships across Analytics, Clinical Services, Product, Practice Operations, Revenue Cycle, and other supporting functions.
* Align stakeholders around objectives, ownership, timelines, and expected outcomes, and translate customer and frontline needs into clear internal action items.
* Navigate ambiguity and competing priorities while maintaining momentum; escalate material risks and unresolved barriers with clear context and recommended options.

Customer Engagement & Communication
* Build trusted relationships with practice leaders, physicians, and other customer stakeholders through clear, responsive, and consultative communication.
* Lead customer-facing discussions that translate VBC performance results, priorities, and recommended actions into practical next…