Director, Improvement
Listed on 2026-10-09
-
Business
Change Management, Business Analyst
Position:Director, Performance Improvement
Location: Plano, TX
Job :165
# of Openings:1
Position Title
Director, Performance Improvement
Department
Performance Improvement
Reports To
Vice President, Performance Improvement
FSLA Status
Exempt
Travel Requirements
25%
Updated
October 2026
Company OverviewTPC is an industry-leading performance improvement platform that empowers independent healthcare systems to optimize their sourcing, revenue cycle, and clinical quality operations. With 7 health systems in multiple states, TPC is an innovation catalyst and entrepreneurial vehicle for health systems that value independence and market-differentiating performance. TPC represents $6.5 billion in net patient revenue.
Core ValuesOwnership – We take responsibility for results and follow through on commitments.
Execution – We deliver high-quality work with discipline and accountability.
Innovation – We challenge assumptions and seek better ways to solve problems.
Fun – We value collaboration, positivity, and strong relationships
Position SummaryThe Director, Performance Improvement is responsible for assessing Member performance, identifying and prioritizing material improvement opportunities, and independently leading performance improvement initiatives from strategy through execution and measurable results. The role uses clinical expertise, comparative data, and business insight to improve clinical, operational, and financial performance and works directly with Member executives, physicians, and clinical leaders to drive organizational change. The Director also establishes measures to quantify the clinical and financial value of PI efforts and contributes clinical and PI expertise to the development of new analytics, automation, AI, and performance intelligence capabilities.
Key Responsibilities- Strategic Performance Leadership: Partner with VP, Performance Improvement to define and execute strategic initiatives that improve clinical, financial, and operational performance across Members, independently leading assigned initiatives from strategy through execution and measurable results.
- Opportunity Identification & Prioritization: Use data-driven analysis, clinical expertise, and business context to identify, quantify, and prioritize performance improvement opportunities across clinical outcomes, financial performance, and resource utilization.
- Advanced Analytics & Insight Generation: Leverage comparative analytics and deep dataset analysis to identify trends, test hypotheses, validate findings, and determine drivers of variation in performance.
- Cross-Member Collaboration & Best Practice Deployment: Lead cross-functional initiatives across Members to share best practices, standardize approaches, and drive measurable improvement aligned to TPC KPIs.
- Performance Strategy & Advisory: Translate complex clinical, operational, and financial performance information into clear implications and actionable strategies for Member executives, physicians, and clinical leaders.
- Stakeholder Engagement & Change Management: Build trusted relationships with Member executives, physicians, clinical leaders, and internal stakeholders; facilitate executive-level discussions, navigate barriers, and influence organizational change to advance improvement initiatives.
- Executive Communication & Reporting: Develop and deliver clear, actionable insights through presentations and reporting that inform strategy and influence executive decision-making
- Value Attribution & Capability Development: Establish measures and quantify the clinical, operational, and financial impact of PI initiatives while contributing clinical and PI expertise to the development, testing, and validation of new analytics, automation, AI, CMS intelligence, and…
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