Product Delivery Manager, Vice President

and 1 more

• Job Identification
• Business Unit Consumer & Community Banking
• Posting Date 02/19/2026, 08:34 PM
• Locations 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US 1111 Polaris Pkwy, Columbus, OH, 43240, US
• Job Schedule Full time
• Job Shift Day

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a
Product Delivery Manager
within the
Consumer Banking Deposits
team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

You will be expected to provide strategic leadership across the product delivery lifecycle, ensuring alignment with business objectives and regulatory requirements. By driving cross-functional collaboration and championing process improvements, you will position the team to deliver innovative solutions that meet evolving customer needs. Your expertise will be instrumental in fostering operational excellence and supporting the organization’s commitment to delivering best-in-class products.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Deliver continuous improvement initiatives to streamline product delivery and enhance customer experience
• Manage collaboration with cross-functional teams to identify and implement solutions that address operational challenges and boost efficiency
• Govern key performance indicators to assess product delivery success and inform future enhancements
• Lead key facilitations to support effective communication among stakeholders to ensure alignment and timely resolution of issues throughout the delivery process

Required qualifications,…