Order Management Specialist

Order Management Specialist

We're in search of an Order Management Specialist to ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client' policies and agreements. 3-5 years of experience in order management or a related field and proficiency in SAP and EDI for order processing.

Job Title:

Order Management Specialist

Location:

Plano TX 75023

Duration: 12 Month contract with possibility of extension

Role & Responsibilities

· Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client' policies and agreements.

· Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.

· Update, and maintain customer and order data, ensuring data integrity and accuracy.

· Review and validation price adjustment chargeback claims with finance and Sales.

· Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.

· Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.

· Generate reports on open orders, price discrepancies, shipped orders, and aged orders.

· Assist the team on various projects as needed.

Skills needed

· Bachelor's degree in a related business field.

· 3-5 years of experience in order management or a related field.

· Proficiency in SAP and EDI for order processing.

· Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).

· Strong written and verbal communication skills.

· Problem-solving and critical thinking abilities.

· Ability to multitask efficiently and work under pressure.

· Self-motivated and capable of working independently.

· Knowledge of builder systems, such as Supply Pro and KOVA

Top skills:

· SAP

· Financial Analysis

· Process Improvement

A reasonable, good faith estimate of the minimum and maximum for this position is $40 to $42/hour