Senior Product Associate, Chase

Senior Product Associate, Chase Travel

Glen Allen, VA, United States

and 2
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• Job Identification
• Job Category Product Management
• Business Unit Consumer & Community Banking
• Posting Date 10/12/2026, 07:10 PM
• Locations 4951 Lake Brook Dr Ste 400, Glen Allen, VA, 23060, US8181 Communications Pkwy Ste C, Plano, TX, 75024, US450 W 33rd St, New York, NY, 10001, US
• Job Schedule Full time
• Base Pay/Salary Glen Allen,VA $80,750.00-$;
  New York,NY $99,750.00-$

Lead travel product requirements and delivery with credit card and commerce partners to improve the customer experience.

Join a team where your ideas shape how customers discover, book, and manage travel. You’ll have the opportunity to lead high-impact work with cross-functional partners and deliver meaningful improvements at scale.

As a Product Associate on the Cross Product Strategy team in Chase Travel, you'll play a key role in advancing Chase's strategic priorities within Chase Travel, you drive product outcomes by translating partner goals into clear requirements and deliverables that improve the end-to-end travel experience. You work closely with product owners and delivery teams to refine features, align priorities, and ensure successful implementation.

You balance strategy and execution to deliver measurable customer and business impact.

• Own and manage delivery of the product roadmap for travel initiatives aligned to credit card and commerce partner needs
• Translate partner objectives into actionable product requirements, capabilities, and features
• Evaluate and document requirements, define scope, identify risks, and communicate goals, milestones, and trade-offs to stakeholders
• Partner with product owners to refine requirements and ensure readiness for delivery
• Lead discovery and planning activities to support high-quality handoffs to design and technology teams
• Collaborate across product, design, technology, analytics, operations, servicing, marketing, risk, legal, and compliance to prioritize and deliver features
• Track progress and outcomes to ensure releases improve customer experience and meet business goals

• 3 years of experience in product management or a closely related domain
• Bachelor’s degree
• Experience across product lifecycle activities, including discovery, requirements definition, backlog management, and refinement
• Ability to write clear user stories and acceptance criteria
• Strong attention to detail with the ability to manage multiple priorities in a fast-moving environment
• Strong stakeholder management and influencing skills across multiple teams and levels, including teams in different locations
• Strong end-to-end problem-solving skills, including driving alignment and consensus on complex initiatives

• Experience in product management within the travel industry or a closely related sector

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and…