Print Advisor

POSITION SUMMARY:

The Print Advisor serves as a strategic partner to clients and internal stakeholders, offering expert guidance across print production, sourcing, and execution. This individual contributor role combines deep print industry knowledge with strong client-facing communication, enabling the Advisor to influence decisions related to project & program execution, vendor selection, materials, timelines, and cost optimization. This role brings a consultative mindset, the ability to troubleshoot complex challenges, and a passion for delivering quality-driven, efficient print solutions across products such as Direct Mail, Distributed Print, Signs and Graphics, and Outsource Print.

“This is a hybrid position located in Plano, TX. Candidates must live within 50 miles of the campus location. Employees will be required to work at the Fed Ex campus location several times per week.”

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Manage and support key products such as Direct Mail, Distributed Print, Signs and Graphics and Outsource Print initiatives
• Collaborate on program development and implementation, including business requirements, overall improvements, and associated Key Performance Indicators (KPI’s)
• Use metrics to identify issues, make decisions, track improvements
• Advise external & internal stakeholders on the most effective print production methods, formats, and finishes based on goals, budgets, and timelines
• Prepare high-level business presentations using MS PowerPoint, including usage of relevant data as appropriate
• Communicate with management and internal/external stakeholders on project status, risks, opportunities, etc.
• Provide insight into material selection, print capabilities both internal and outsource, and vendor strengths to optimize production outcomes
• Proactively identify opportunities for process improvement, cost savings, or production efficiency across projects and programs as a Subject Matter Expert (SME) on Print
• Partner with internal stakeholders / team members to ensure execution aligns with strategic recommendations
• Partner in review and approval in print specs, proofs, and vendor selections for accuracy and consistency with client expectations, as needed
• Help troubleshoot production issues or last-minute changes by recommending actionable solutions
• Offer insight into sourcing strategies, including when to use in-network vs. outsourced print providers
• Evaluate vendor capabilities and quality to ensure alignment with project or program goals
• Collaborate with pricing & sourcing teams to advise on vendor selection and pricing
• Serve as a subject matter expert (SME) on print within cross-functional teams (e.g. Sourcing, Marketing, Solutions, Sales, Pricing etc.)
• Educate internal teams on print options, timelines, and requirements to align on deliverables
• Contribute to onboarding and training materials for teams working with print production
• All other duties as needed or required

• 5+ years of experience in Direct Mail, Distributed Print, Outsource Print, or Signs and Graphics
• 5+ years of experience in print production, print consulting, or client-facing roles within print management or marketing services
• Deep understanding of print processes including offset, digital, large format, packaging, and specialty printing
• Strong consultative and interpersonal communication skills
• Ability to simplify complex production topics for non-technical stakeholders
• Experience managing vendor relationships and providing production recommendations
• Experience with Microsoft Office, including Outlook, Word, Excel, and Power Point
• Periodic travel may…